Terms of Service

Last updated: 02/09/2025

ABOUT THESE TERMS

These terms and conditions ("Terms") govern your use of web design services provided by Simple Day Limited ("we", "us", or "our") through welaunchwebsites.com.

By engaging our services, you agree to be bound by these Terms. If you do not agree with any part of these terms, please do not use our services.

Service Provider: Simple Day Limited

Address: Unit 2266 Dunbeath Road, Swindon, SN2 8EA

Email: [email protected]

Phone: 01793 205 250

SERVICES PROVIDED

We provide the following services:

Full Stack Web Design: Custom website development and design
Digital Marketing: SEO optimisation and online marketing strategies
AI Consulting: Technology consulting and implementation
Website Maintenance: Ongoing support and updates
E-commerce Solutions: Online store development and management

PAYMENT TERMS

Standard Payment Structure:

50% Payment in Advance (PIA) - Required before work commences
50% on Completion - Due upon project delivery and approval

Payment is due within 7 days of invoice date unless otherwise agreed in writing. Late payments may incur additional charges and may result in suspension of services.

All prices quoted are valid for 30 days from the quote date and are subject to VAT where applicable.

PROJECT TIMELINE

Our standard project timeline is 2 weeks from the commencement of work, subject to:

Timely provision of all required content and materials by the client
Prompt feedback and approval at project milestones
No significant scope changes during development
Clear communication and response to queries within 48 hours

CANCELLATION POLICY

Cancellation Requirements:

48 hours notice required for project cancellation
Deposit is non-refundable once work has commenced
Work completed up to cancellation point will be charged at standard rates
Any third-party costs incurred (hosting, domains, licenses) remain client's responsibility

REVISIONS & CHANGES

Our standard service includes 3 rounds of revisions during the development process:

Initial design review and feedback
Content and functionality review
Final polish and minor adjustments

Additional revisions beyond the included rounds will be charged at our standard hourly rate. Major scope changes may require a new project agreement.

INTELLECTUAL PROPERTY

Ownership Rights:

Client Ownership: You own the final website and all custom content created for your project
Portfolio Rights: We retain the right to display your website in our portfolio and marketing materials with your consent
Third-Party Assets: Any third-party themes, plugins, or assets remain the property of their respective owners
Source Code: Custom development code is provided to the client upon full payment

DATA & PRIVACY

Upon project completion, client data handling options include:

Complete Handover: All project files and data transferred to client
Hosting Services: We can continue to host and maintain your website
Backup Services: Regular backups maintained with client consent

All client data is handled in accordance with our Privacy Policy and UK GDPR requirements.

WARRANTIES & DISCLAIMERS

We warrant that:

Services will be performed with reasonable skill and care
Websites will function as specified at the time of delivery
We will fix any defects reported within 30 days of delivery at no charge

Disclaimer: We do not guarantee specific search engine rankings, traffic levels, or business outcomes. Results may vary based on many factors outside our control.

LIMITATION OF LIABILITY

Our total liability for any claim arising from these terms or our services shall not exceed the total amount paid by the client for the specific project in question.

We shall not be liable for any indirect, consequential, or special damages including but not limited to loss of profits, revenue, or business opportunities.

DISPUTE RESOLUTION

We believe in resolving issues through open communication:

Direct Discussion: We prefer to resolve any concerns through direct communication
Mediation: If needed, we're open to professional mediation
UK Jurisdiction: These terms are governed by English law and UK courts have jurisdiction

FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to acts of God, government restrictions, pandemics, or technical failures.

CHANGES TO TERMS

We may update these terms from time to time. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

CONTACT INFORMATION

If you have any questions about these terms or our services, please contact us: